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Volume 29 Number 2 December 2004
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Towards a Multicultural World: Identifying Work Systems, Practices and Employee Attitudes that Embrace Diversity |
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Charmine E.J. Härtel
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Abstract |
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The research program described focuses on identifying the role of
organisational culture, as reflected in workplace systems and practices, and
employee and group attitudes in the outcomes of interactions among dissimilar
parties. A systematic, theory-testing approach underlies the program, which
aims to both develop and validate the diversity openness construct. The
Perceived Dissimilarity-Openness Moderator Model developed from the
research asserts that the affective, cognitive and behavioural consequences of
diversity depend in part upon the perception of difference and subsequent
quality and magnitude of the response to the perceived dissimilarity. When
individuals or social systems (groups or organisations) are diversity-closed,
outcomes are predicted to be less positive than when they are diversity-open.
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Download this article.
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Keywords |
| DIVERSITY MANAGEMENT, WORKPLACE DIVERSITY, DIVERSITY OPENNESS, OPENNESS TO PERCEIVED DISSIMILARITY, CROSS-CULTURAL INTERACTION SKILLS, STEREOTYPES. |
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Contact Details
Charmine E.J. Härtel
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